RECALL ENQUIRY FOR NON EUROPEAN SPECIFICATIONS VEHICLE - Lexus CYPRUS 

A vehicle of non-European specifications was never intended for export and use in the European market by the manufacturer as it is not certified with an EC-WVTA (European Community Whole Vehicle Type Approval). Put simply, European Community Whole Vehicle Type Approval (EC-WVTA) is the legal and regulatory process used to ensure that motor vehicles intended to be placed on the European market for consumers meet relevant environmental, safety and security standards. Therefore, your vehicle is not on the recall list of affected vehicles provided by the manufacturer to the European market and is not listed in the European Rapid Alert System for Dangerous Goods (RAPEX) system that is a regulatory requirement in Europe.

Accordingly, the below procedures and conditions apply to verify whether a vehicle of non-European specifications is affected by a recall. In case your vehicle is included in one or a multiple number of recalls, our Lexus service network here in Cyprus is ready to support you fully as the safety of our Lexus vehicles is a priority.

1.       There is a cost involved in the process of providing the requested recall related information for non-European specifications vehicle payable by the owner. 

2.       You will be provided with a written confirmation of the recall status of your vehicle which will be valid only at the time of our confirmation in writing.

3.       Any recall inspection or repairs that may be necessary will be performed free of charge.

4.       The involvement of your vehicle in any future recall campaigns cannot be excluded. The fact that the process will be followed once, does not mean that we, as Lexus Importers in Cyprus, will be notified of your vehicle’s involvement in a recall in a non-European market, and therefore the same process will have to be followed upon your request.

5.       In case there are conversions, interventions or alterations that render the completion of the recall work on your vehicle impossible, the cost of the reinstatement of the vehicle to its original state will be borne by the owner.