WARRANTY AND INSURANCE

LEXUS RELAX

Lexus Relax is revolutionising how we look after your car, with 12 months extra warranty every year you service with us. So you can feel complete peace of mind, year after year.

FEEL COMPLETE PEACE OF MIND YEAR AFTER YEAR

Lexus Relax is a testament to the conﬁdence we place in the quality of our vehicles. After your manufacturer’s warranty ﬁnishes, you can still feel complete peace of mind, with 12 months extra warranty when you service with us, for up to 10 years vehicle age or 185.000 kms from the vehicle’s first registration*. So you can rest assured that your car is in safe hands—with expert technicians, who only use genuine parts. So your Lexus stays 100% Lexus.

REWARDING LOYALTY

At Lexus, we strive to create the ﬁnest customer experience and this extends to servicing your car. So when you choose Lexus to service your vehicle, we’ll reward your loyalty. Once your service is due, all you need to do is bring your Lexus in for a service and your Lexus Relax warranty will be renewed until your next service is due—up to 10 years vehicle age or 185,000 km (whichever comes ﬁrst).

DRIVE CAREFREE

All eligible Lexus models coming in for a periodic service automatically receive a Lexus Relax extra warranty.

Eligible Criteria:

The remaining manufacturer's warranty must be less than 1 year or less than 15,000km.
Vehicle is less than 10 years old and below 185,000km.
Your car is not an imported used or new vehicle registered in countries other than the Republic of Cyprus.

WARRANTY DURATION

With Lexus Relax, your extra warranty will be valid from the date of your service until your next service is due—usually 12 months or 15,000 km—whichever comes ﬁrst. For more information, ask your retailer of refer to Lexus Relax Terms and Conditions.

FAQS

All Lexus models that have been sold as new (1st registration) by Lexus Cyprus and with age up to 10 years and with mileage less than 185,000 km, are eligible for Lexus Relax.Used cars can also benefit from Lexus Relax, regardless of the number of previous owners. Used vehicles will receive Lexus Relax when a service is completed, provided they are free of any defects at the completion of the service. Lexus Relax also applies to every type of engine, from self-charging hybrid to conventional petrol and diesel or even new advanced battery electric vehicles.

The Lexus Relax warranty comprehensively covers nearly all mechanical, electric, and electronic defects, including labor and spare parts. However, it does not extend to certain items such as Hybrid or EV batteries (which are covered separately for up to 10 years via the Hybrid Health Check performed during service), wear and tear components, bodywork, paint, interior trims, and service parts.

To maintain the active status of your Lexus Relax warranty, it's necessary to service your car exclusively at our Lexus centre. Your 12-month warranty will be effective from the date of your completed service until your next scheduled service.

Yes, you are always welcome! Whenever your vehicle has a maintenance at an authorised Lexus dealer, you will benefit from a Lexus Relax until your next service is due. That is, 1-year or 15.000 km warranty (whichever comes first) for most Lexus vehicles*. Relax can only be granted if your vehicle is less than 10 years old or fewer than 185.000 km from the first registration of your vehicle.

*Please check your vehicle Service and Warranty booklet to discover your vehicle service schedule.

Your vehicle will benefit from Lexus Relax, regardless of whether you have had your previous maintenance outside of the Lexus Authorised Network. As long as your vehicle meets the eligibility criteria and your most recent maintenance has been conducted within the Lexus Authorized Network, it qualifies.

Yes, you are always welcome! You will benefit from Lexus Relax until your vehicle reaches 10 years old or 185.000 km mileage from the vehicle’s first registration. Where Lexus Relax Warranty has expired or where a vehicle exceeded its recommended service, Lexus Relax Warranty will begin 30 days from the date the scheduled service has been completed.

You have the flexibility to choose any workshop for your next maintenance. However, to extend your Relax cover for an additional 12 months, you'll need to carry out maintenance at the Lexus Authorized Network. We look forward to servicing your vehicle again and ensuring it benefits from a new Lexus Relax. Our commitment to providing exceptional service remains available to you and your vehicle.

While still benefiting from Relax, you remain entirely free to have additional services provided by a non-Authorised Lexus Repairer. The use of a non-Authorised Lexus Repairer does not affect the Relax coverage validity, unless the defect for which the additional warranty is claimed was the result of work done by a non-Authorised Lexus Repairer. Read the Terms and Conditions for more details.

*The Lexus Relax program does not cover imported used vehicles that were initially registered in any country other than the Republic of Cyprus, as well as vehicles that do not meet European specifications or are not intended for export to the European market.